Staff Provider App
Enabling the Helpers do more with more.
CATEGORY
Scalability
TIMELINE
2 Weeks
TEAM
Solo
TOOLS / SKILLS
Figma,
FigJam Mind Mapping
User Stories
Prototyping
65%
Components Re-used
4
Teams Adopted
45%
Dev Time Saved
LONG STORY SHORT
I designed and created a fully functional prototype of a highly-requested Provider mobile app.
Feature inconsistencies from both UI/UX/Functionality held us down from our goal of product adoption. Attempting to design features and products from scratch with no foundation led me to creating the company's first design system.
I reviewed companies with great UI (Apple, Notion, Figma, Pegasus, etc) and looked into the design systems they used. As this was a solo project I was creating to later present to the team - I set the vision, action and what my result would be. Soon after, I got approval from my Senior Product manager and the Design system was established!
💭
How might a provider app best aid our users? Additionally, what improvements could we add to ensure feasible release date and light dev-time?
APPROACH
The plan laid out
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1
Framework
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2
Creation
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3
Organize
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4
Release
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Setting out the core flow for the App.
HEARING OUR USERS
I redesigned with a focus on new ways to view and manage diabetes with a modern approach
I found that the Dexcom app my wife uses to keep track of her glucose levels felt very superficial in usability and features. My main changes were:

A simple PRD (Product Requirement Document) for the Staff Mobile App. I made sure to not ramble and only mention brief points as to not overcomplicate the document (as to not confuse the designer if I was to hand it to them).

Setting out the core flow for the App.

Sample user personas based on the research and feedback I gathered.
SIGNIFICANT CHANGES
I did this to do that
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01
Label
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02
Label
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03
Label
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03
Label
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REFLECTING BACK
This endeavour enlightened my passion for product and optimization!
💡
Advocate with Research and Intent
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🥊
Knowing when to diverge from Status Quo
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